We see a future where every pet finds a lifelong, loving home. We are a nonprofit that saves the lives of homeless pets.
By partnering, donating and volunteering, we support organizations dedicated to improving their communities.
We can connect you with the right pet. Save a life today.
When placing your order,
select 'In-Store Pickup'
Select a store to
pick up your order
& complete checkout
We'll send you an email
when your order is ready
Bring your confirmation email and valid
government-issued ID to the first register
and an associate will retrieve your order for you.
Available at participating PetSmart stores in US and Canada. Buy Online, Pick Up in Store will be available in all U.S. PetSmart stores by late-October.
Select products offered on the Site are available for pickup in stores at the first register. Please see product details for eligibility. Not all items are available for this service nor is the service available in all stores. For same-day pickup, orders must be submitted by 5 p.m. local time or four hours before closing, whichever is earlier, and the item must be available at the PetSmart store you selected.
We will email you when your order is ready for pickup. If someone else will be picking up your order, please identify them as an alternate when ordering. When picking up your order, you or your alternate must show a valid government-issued ID. Orders are available for pickup within seven days starting the day after we process your order. After seven days, your order will be canceled. We reserve the right to limit the quantity of items ordered for Store Pickup as well as the days of the year that this service is offered.