1. cat
  2. cat food
  3. cat mate
  4. cat md
  5. cat sip
  6. cat stop
  7. catit
  8. catmouse
  9. catnip & grass
  10. catswell


online only through March 29 ~ see details

You Order it - We'll fetch it

Buy Online
Pick Up In Store

Now you can shop online and pick up at
your local PetSmart within 2 hours or less


When placing your order,
select 'In-Store Pickup'

in-store pick up option


Select a store to
pick up your order
& complete checkout

in-store pick up option


We'll send you an email
when your order is ready

in-store pick up option

Bring your confirmation email and valid
government-issued ID to the first register
and an associate will retrieve your order for you.

Frequently Asked Questions

How does it work?

How do I know if an item is eligible for pick up?

When do I pick up my order?

Can someone else pick up my order?

Where do I go and what do I bring with me to the store?

Will my car or truck be big enough for the item?

Can I use coupons for an order placed online for in-store pickup?

How long do I have to pick up my order?

How do I cancel or return my purchase?

Can I pick up some items at a store and have others shipped to an address?

Buy Online & Pick Up In Store Today!

Available at participating PetSmart stores in US and Canada. Buy Online, Pick Up in Store will be available in all U.S. PetSmart stores by late-October.

Select products offered on the Site are available for pickup in stores at the first register. Please see product details for eligibility. Not all items are available for this service nor is the service available in all stores. For same-day pickup, orders must be submitted by 5 p.m. local time or four hours before closing, whichever is earlier, and the item must be available at the PetSmart store you selected.

We will email you when your order is ready for pickup. If someone else will be picking up your order, please identify them as an alternate when ordering. When picking up your order, you or your alternate must show a valid government-issued ID. Orders are available for pickup within seven days starting the day after we process your order. After seven days, your order will be canceled. We reserve the right to limit the quantity of items ordered for Store Pickup as well as the days of the year that this service is offered.